2024-2025 Graduate Catalog 
    
    Jan 15, 2025  
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2024-2025 Graduate Catalog
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OSCM 565 - Service Operations Management

3 Credits
This course examines the management of services, focusing on both the strategic and operational aspects of designing new services, assessing and improving service quality, improving the efficiency and effectiveness of service processes, and how new technologies can be integrated into service operations to help achieve these objectives.

Restrictions
SCOB Graduate Student or consent of SCOB Grad Director

When Offered
Fall and Spring
Course Fee
$129 per credit hour


Click here for the Fall 2024 Class Schedule

Click here for the Spring 2025 Class Schedule

Click here for the Summer 2025 Class Schedule



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