2019-2020 Graduate Catalog 
    
    Apr 06, 2025  
HELP
2019-2020 Graduate Catalog [Archived]

Facebook this Page (opens a new window)
Tweet this Page (opens a new window)
Add to Portfolio (opens a new window)

OSCM 565 - Service Operations Management

3 credits
This course examines the management of services, focusing on both the strategic and operational aspects of designing new services, assessing and improving service quality, improving the efficiency and effectiveness of service processes, and how new technologies can be integrated into service operations to help achieve these objectives.

Prerequisites
OSCM 300 or BUS 351 or graduate student status.


Click here for the Fall 2025 Class Schedule

Click here for the Spring 2026 Class Schedule

Click here for the Summer 2026 Class Schedule



Facebook this Page (opens a new window)
Tweet this Page (opens a new window)
Add to Portfolio (opens a new window)
Catalog Navigation
  Catalog Home
  Academic Calendar
  University Trustees and Administration
  The University
  General Policies and Regulations
  Special Resources
  Fees, Financial and Other General Information
  Colleges
  Colleges and Departments
  Programs
  Online Programs
  Courses
  Campus Map
  My Portfolio